Daily cutoff time for next day shipments is 11:59PM CST. We do not ship same day.

Jenesis Cafe cannot guarantee delivery if provided an incorrect address. Jenesis Cafe cannot guarantee delivery due to shipping delays resulting from inclement weather, natural disasters, or acts of God. Corrections to any shipping address after order is submitted will result in transit delays.

Due to the perishable nature of our products, we recommend someone be present at date of delivery to receive the package. Please note the delivery date as outlined in our checkout process and be aware of any specific delivery policies at your shipping destination. If shipping to college campuses, please include student's name, address and box number.

Due to variations in temperatures across the country, Jenesis Cafe reserves the right to alter shipping policies that would normally extend transit over the weekend in order to ensure premium quality.